LIFETIME WARRANTY FOR ALL SHOES PURCHASED FROM VERITAS BESPOKE.
- One year warranty for the uppers.
- Glue protective rubber pads to leather soles for free.
THE WARRANTY DOES NOT APPLY FOR
- Shoes are worn out due to constant use.
- Shoes are damaged due to accidental or natural disasters
- Original structure of shoes are changed due to the intervention of a third party.
- Accessories, sole.
THE RETURN POLICY
- Within 90 days, if the defective product is from the manufacturer, we are committed to exchange new products for customers. In addition, during the warranty period, if Veritas Bespoke determines the fault from the manufacturer cannot be fixed, you will receive a free new product
- All gift cards shall not be turned into cash.
- In case of home delivery, if you are not satisfied, you can return the product within 7 days and receive a refund (within 30 days).
- Product returned needs to have: no signs of wear-and-tear (wrinkles, changes of skin color), no scratches, and no change in shoe terminology.